With combined 26 years of experience, healthcare improvement consultants, Dorsey and Megan have worked in nearly every sector of healthcare.
Inpatient Medical/Surgical Units
Acute Rehabilitation Units
Labor and Delivery
Skilled Nursing Facilities
Inpatient Behavioral Health
Security and Building Services
Family & Specialty Practice Physician Offices
Easy-going and friendly, but also results-oriented, Dorsey’s unique style combination makes for the perfect fit for any healthcare organization. When an organization isn’t getting results, processes and behaviors need to change. Dorsey is by your side bringing confidence, leadership, and strategies to the table.
The official line: I am a health management professional trained at Michigan State University and the University of Michigan with over 15 years of experience improving healthcare organizations, coaching leaders, and staff to improve processes. I’ve worked in almost every sector of healthcare. I speak regularly at Michigan Lean Consortium and was a presenter at Katacon4 in Atlanta, GA in 2018.
The bottom line: I love working with leaders and staff at all levels to solve problems and achieve excellence. I believe that applying the simple steps of Toyota Kata can truly change the culture of an organization.
The official line: I have a master’s in Applied Behavior Analysis from the University of South Florida. I have spent the last 11 years focusing on organizational behavior and process improvement. I have lead multi-disciplinary teams through change management and improvement initiatives. Most recently executive coaching CEOs and other senior leaders.
The bottom line: Experience has shown us that we can put the most efficient process in place and inform colleagues of behavior expectations, but the transformation and the culture change that organizations are striving for only comes when we look at how we are leading. I want to help businesses lean in and grab the challenges they seek!