There is nothing we can do…now what?
Daily Huddle I recently attended a daily communication huddle at an inpatient nursing unit. I was coaching one of the leaders in meeting a challenge related to getting all care team members to have the same understanding of each patient’s plan of care and expected discharge...
Imagining what is possible: The first step of improvement
Possibility The Life Coach School podcast is on my regular listening rotation as I always like to hear what uber-successful coach Brooke Castillo has to say. On episode number 221, she talks about possibility and imagination. Brooke’s point is that when you talk to kids and young...
Toyota Kata: How to Get Started Using These 4 Tips
Over the past few years, when I talk about or present my experience in practicing Toyota Kata, I am often asked, how do I get started? Here’s my advice on the four things you need to know before starting to practice: MINDSET The most important thing you need...
I Guess That’s On Me: The Journey of One Toyota Kata Coach
The Coach Diane is a vice president at a large community hospital. Several hundred people report to her. Her days are scheduled from 7a-5pm. She is a go-getter, a top-performer, well-respected, young, and highly effective. Therefore, when she saw other leaders in the organization getting results...
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