- Continuous Improvement
- Emotional Intelligence
- Leadership Development
- Lean leadership
- Problem Solving
- Toyota Kata
It has been well documented that Emotional Intelligence distinguishes the really great leaders from the 'just OK' ones. But EI can feel kind of elusive. Like, what does it really mean for me….right now….today?? While there are many models, I like the one from Case Western...
How often do you meet with your direct reports? If you don’t have any, how often do you meet with your boss? What is the nature of these conversations? Are they rambling and unstructured or is there a set agenda? Who does most of the...
What value do you add? Whenever I start working with a leader or a leadership team, I always ask the question, what value do you add in this organization? The responses are often surprising. At a recent healthcare client, some said they add value by promoting...