With over a dozen years of experience, Dorsey has worked across a wide spectrum of healthcare environments including surgical services, skilled nursing facilities, acute rehab units, inpatient medical/surgical units, women and children’s services, case management, primary care and specialty care offices, facility services, behavioral health and security services. Dorsey has amassed thousands of hours of coaching and teaching staff, managers and executives using the Toyota Kata method of learning.
Ever get advice that doesn’t take into account all the work you’re already doing? Dorsey takes a different approach and meets you where you are. No matter your experience level, history or expertise, she stays by your side as you and your team learn a pattern of thinking and behaving that will help you achieve any challenge and take your business to the next level. Dorsey is skilled at connecting with people from all backgrounds and all levels of an organization.
All organizations want a return on their improvement investment and Modèle has created bottom line results on every project. Just as important as results, Dorsey teaches you to understand the pattern of scientific thinking. Focusing on the learning and development of leaders creates real and lasting change that goes beyond the celebratory presentation and into the culture of the organization.
Close the gap between where you are and where you want to be
I love working with leaders and staff at all levels to solve problems and achieve excellence. I believe that applying the simple steps of Toyota Kata can truly change the culture of an organization – the way things get done around here.
What Others Are Saying
"Dorsey has the amazing ability to push people outside of their comfort zones in a respectful way. You will learn new process improvement techniques in a way that flows organically and seems intuitive. This is entirely based on Dorsey's skill set."
"Working with Dorsey has brought significant positive change to my leadership skill set. Using the Kata method for process improvement has allowed my hospital departments to sustain improvements in areas that have challenged us for years. Dorsey's passion for improvement is contagious."
"Dorsey took our process improvement projects from the abstract to the concrete that resulted in real change. When we would 'stumble or fall' she was able to assist in getting us back on track with her inquisitive style."
"Fantastic. Great blend of discussion and exercises." "Great case study with real examples." "Friendly, interesting presenter with good Q and A." "Very interactive and helps to drive all the points home." "Great mixture of lecture/questions/activities." "Great exercise! Loved it!" "Appreciated the real learnings from implementing Lean and Kata."